Your electronic smart meter is a valuable device that can help you easily monitor energy use in your home.
How a Smart Meter Works
A smart meter is an electronic hardware device that uses Advanced Metering Infrastructure software to measure the amount of electricity used and at what time of day. Smart meters send this information to Austin Energy by way of radio frequency waves.
How to Read a Smart Meter
You can easily read your own smart meter. An exact kilowatt hour (kWh) digital read is displayed on the face of the meter, alternating with “88888.”
This makes it easy to see how much power you are using and to get an
updated meter read.
Access to Meters
Even though manual meter reads are no longer required with smart meters, Austin Energy meter staff may need access to your property and smart meter if issues arise.
If you are contacted about our need to access your property, please ensure
||Unlock gates as appropriate.
||Remove debris from around your meter (City regulations require three feet of clearance in front of meters).
||Contain dogs and other animals.