Understanding Your Commercial Bill

The Customer Care Contact Center provides billing for all of your City of Austin utilities. Your bill could include charges for:

	Electric
	Water
	Wastewater
	Solid Waste
	Drainage
	Street Service

Items on Bill
	PowerLink: Number assigned to represent your address when you report a power outage. See the Electric Service portion of your bill for your PowerLink Number.
	Account Number: Number to use when calling Customer Care about your account. Include this number on checks and electronic payments. Be sure to include any leading zeroes.
	Date Due: Date by which to pay bill to avoid penalty.
	Contact Information: Numbers to call if you have questions.
	Utility News: Monthly messages or announcements.
	Contributions: Places on your payment stub to make charitable contributions.
	Service Details: List of charges for each of your utility services.
	Authorized Pay Stations and Drop Boxes: Places where you can pay bills or drop off payments.